Terms of Service
Effective Date: June 12, 2025
1. Acceptance of Terms
By accessing or using our website, products, and services (“Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, please discontinue use of the Services.
2. About Us
Supay Technology Limited (“we,” “our,” “us”) is a New Zealand–registered company providing online payment, merchant acquiring, and related financial technology solutions.
3. Eligibility
You must be at least 18 years old and have full legal capacity to enter into these Terms. By using the Services on behalf of a business entity, you represent that you have authority to bind that entity.
4. Services
We provide payment processing, merchant acquiring, foreign exchange and related solutions as described on our website. We may update or modify the Services at any time, with or without prior notice.
5. User Responsibilities
- Provide accurate and up-to-date information when registering or using the Services.
- Keep account credentials secure and notify us immediately if you suspect unauthorized use.
- Comply with all applicable laws, card-scheme rules, and anti-money-laundering obligations.
6. Fees and Payments
Fees, commissions, and settlement rules will be set out in your merchant agreement or as published on our website. We may adjust fees by giving reasonable notice.
7. Prohibited Activities
You may not use the Services for:
- Illegal transactions, including money laundering or terrorist financing.
- Activities that violate card-scheme or network rules.
- Fraudulent, abusive, or high-risk activities without prior approval.
8. Intellectual Property
All content, trademarks, and software on our website are owned or licensed by us. You may not copy, reproduce, or create derivative works without written consent.
9. Data Privacy
We process personal and business data in accordance with our Privacy Policy. By using the Services, you consent to such processing.
10. Limitation of Liability
To the extent permitted by law, we are not liable for indirect, consequential, or special damages, or for any loss arising from system interruptions, unauthorized access, or third-party actions.
11. Suspension & Termination
We may suspend or terminate your access to the Services if you breach these Terms, violate applicable laws, or present unacceptable risk.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after updates take effect constitutes acceptance of the revised Terms.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of New Zealand. Disputes will be resolved through negotiation in good faith, and if necessary, by the courts of New Zealand.
14. Contact Us
If you have questions about these Terms, please contact:
Email:
Address: Level 7,220 Queen Street, Auckland,1010